Frequently Asked Questions
About HealthRoots Programme
HealthRoots is a supportive, family-based programme designed to help parents guide Primary 1 to Primary 4 children towards healthier habits. Together, we focus on reducing screen time and encouraging more physical activity in a fun and meaningful way.
The programme includes:
(1) HealthRoots Live! — Engaging online activity sessions
(2) HealthRoots App — A helpful mobile App to guide your journey
The programme includes:
(1) HealthRoots Live! — Engaging online activity sessions
(2) HealthRoots App — A helpful mobile App to guide your journey
We understand how challenging it can be to manage screen time and keep children active. In a KKH survey, 71% of parents reported their children had more than two hours of screen time daily, and 39% said their child did not exercise during their free time. These habits contribute to childhood obesity and pose health risks including diabetes and cardiometabolic disease. They can also affect children's ability to focus in school. HealthRoots is here to support you every step of the way.
HealthRoots Live!
Over 16 weeks, families can enjoy 32 fun and engaging sessions that include:
These sessions are designed to be interactive, enjoyable, and easy to follow at home.
- Exercise sessions (sports, cardio, strength)
- Family activities and challenges
- Habit-building workshops led by healthcare professionals
These sessions are designed to be interactive, enjoyable, and easy to follow at home.
All the sessions are virtual, making it convenient for families to participate.
The programme runs for 16 weeks (32 sessions) on a weekday and weekend with a different topic every week:
You are strongly encouraged to attend at least one session per week to maximise the health benefits for your child. We understand every family's schedule is different, so you're free to attend sessions that work best for you. You'll also have access to the programme and App for up to 12 months, so you can continue learning at your own pace.
- Mondays: 6:00–7:30pm
- Saturdays: 10:00am–12:00pm
You are strongly encouraged to attend at least one session per week to maximise the health benefits for your child. We understand every family's schedule is different, so you're free to attend sessions that work best for you. You'll also have access to the programme and App for up to 12 months, so you can continue learning at your own pace.
Yes, and you are a very important part of your child's journey! Your participation helps reinforce healthy habits at home. We also provide parent-focused sessions with practical tips and strategies to make daily routines smoother and more manageable.
That's completely okay. We strongly encourage attending at least one session per week, but your child can join whenever it fits the schedule. Every bit of participation counts towards building healthier habits.
HealthRoots App
The mobile App is your friendly companion throughout the programme. With it, you can:
- Track your child's activity, sleep, and habits
- Set goals and monitor progress
- Access useful tips and resources
- Join fun family challenges
Yes, regular use will help you get the most out of the programme by providing guidance, reminders, and personalised insights to support your child's progress.
You can continue to use the mobile App for up to 12 months.
Yes, children referred through schools will receive a tracker after completing the onboarding and questionnaires — this makes activity tracking easier and more accurate.
No, your child can keep it and continue using the mobile App to track progress.
There's no cost at all. To help us better understand and support your child's health habits, the tracker is provided to families who are referred from school and have completed the onboarding process.
If the tracker is misplaced, we're unfortunately unable to provide a replacement. However, your child can still fully take part in the programme. They may use their own compatible Fitbit tracker, or simply enter their activity manually in the mobile App. Rest assured, the App remains fully functional even without a wearable.
That's absolutely okay. Participation in using the tracker is completely optional. You can simply indicate your preference during the onboarding process. Your child can still fully take part in the programme, and you can easily track their activity progress through manual entries in the mobile App. The programme is designed to work just as well without a wearable tracker.
Absolutely! Help is available through:
We're here to make things as smooth as possible for you.
- Virtual parent information sessions
- In-person support during tracker collection from your child's school
- Clicking on the WhatsApp support button at the right bottom corner of the screen
We're here to make things as smooth as possible for you.
Getting Started
Parents play a key role in supporting your child's behaviour change at home. We encourage you to:
(i) Participate in HealthRoots Live! online sessions specially curated for parents
(ii) Encourage your child to participate in HealthRoots Live! online exercise sessions and challenges
(iii) Engage your child actively to track their habits and progress using the HealthRoots App
(i) Participate in HealthRoots Live! online sessions specially curated for parents
(ii) Encourage your child to participate in HealthRoots Live! online exercise sessions and challenges
(iii) Engage your child actively to track their habits and progress using the HealthRoots App
We understand that building healthy habits for your child is not easy. To better support you in this journey, the programme includes practical strategies and resources to help make healthy activities fun and rewarding for your child.
You can contact the HealthRoots team via WhatsApp (9641 1418) or via the Programme email.
You can:
(i) Attend one of the scheduled Parent Information Sessions
(ii) Register directly through the HealthRoots onboarding website
(i) Attend one of the scheduled Parent Information Sessions
(ii) Register directly through the HealthRoots onboarding website
Benefits & Outcomes
No, the programme is completely free for enrolled families.
Yes, we have a reward programme in the HealthRoots App where children earn points and stars for completing activities and missions. These points and stars can be redeemed for exciting rewards.
Yes, a personalised report will be available in the HealthRoots App based on your questionnaire responses, giving you an overview of your child's current health status. The report includes information and practical tips on your child's screen time, physical activity, and overall wellbeing.
Yes, participation is completely voluntary. You can withdraw at any time — but we are always here to support you if you choose to stay on this journey.
Privacy & Data
Yes, all information is handled on a secure platform in accordance with the Personal Data Protection Act 2012 and used only to support the programme and improve your child's health outcomes.
No, your privacy is protected. You will be invited to join the HealthRoots WhatsApp community for support throughout the programme. Rest assured that only administrators can communicate directly with you. Other participants will not be able to see your contact information.
Start your HealthRoots journey
Ready to take the first small step towards healthier routines? Follow our step‑by‑step guide to get onboarded today.